COVID-19 UPDATE

LAST UPDATED: April 18th, 2022

Costa Rica is open to travelers from all countries and states! All tourists are welcome!

COVID Testing

(This Service is ONLY available for Hotel guests)

With the COVID testing regulations, many required within 1 day, we offer day before rapid antigen tests done at the hotel. The tests are $60 per person, with verbal results given within 15 minutes and then e-mailed to you within a couple of hours.
For those travelers that require a PCR test, we also offer PCR tests done at the hotel, these are $125 per person.

ENTRY REQUIREMENTS

As of April 1, 2022, Costa Rica has dropped all entry requirements meaning that you no longer need to complete the health pass, purchase insurance nor provide proof of vaccination.

YOUR SAFETY AND WELLBEING IS OUR TOP PRIORITY

Our COVID-19 Protocols listed below were developed in response to the current COVID-19 pandemic as part of our ongoing commitment to ensuring the health and well-being of all our guests, colleagues and the community we work and live in.

We have augmented our health and sanitation protocols across the property for everyone’s safety and peace of mind.

General

  • The staff that will have direct contact with guests will be required to wear a mask.
  • All staff will be required to wash their hands every 30 minutes, as is recommended by the Health ministry.
  • Our staff will be asked to report to us any symptoms that they have or anyone who lives with or near them.
  • Staff will be asked to change into their work attire upon arrival.
  • Staff will keep their distance as much as possible when dealing with guests.

Reception

  • Reception staff will use a mask.
  • Reception staff will sanitize their hands frequently and before and after each guest arrival.
  • The desk will be disinfected after each guest arrival.
  • We have eliminated the cold welcome towels.
  • We will have masks available for use during your stay if desired.
  • Reception staff will disinfect all items that will be shared with the next shift.
  • Reception staff will disinfect phones and computers after each shift.

Rooms

  • All items in the room will be thoroughly cleaned and disinfected each day.
  • Cleaning staff will be wearing a mask while cleaning each room.
  • They will wash hands after each room cleaning.
  • Cleaning staff will not enter the room if guests are present.
  • Bed sheets will be changed every 3 days to minimize contact, unless you request otherwise.

Restaurant

  • Tables will be appropriately distanced from one another.
  • Restaurant staff will use a mask.
  • Our menus are all listed online on our website, if you prefer to use your own smart device to review menu items.
  • Staff will wash their hands every 30 minutes.
  • All utensils and dining room items will be sterilized after each use.
  • Tables and the bar will be wiped down after each use.

Kitchen

  • Staff will wash their hands before entering the kitchen.
  • Hands will be washed at least every 15 minutes and before and after preparing every dish.
  • We have always had a very strict protocol for how we handle the kitchen and will continue with that process.

Communal Areas

  • All of our shared spaces are outdoors or open air, meaning there are much lower chances of spreading germs. This includes the restaurant.
  • Pool chairs will be spaced out, but can also be moved to accommodate social distancing.

We follow all measures suggested by the ministry of health and the ICT.
This document will continue to be changed and updated to abide by any new measures put in place.