Wifi: Ylang Ylang Beach Resort
Password: Please ask our front desk for the Code to input.
Check Out: 11:00am
Please coordinate your check out shuttle with the Front Desk the day before you leave. We offer our check out shuttle at 8:00am and 11:00am. If you need a different time please let us know and we will try to accommodate your needs.
Late Check-out (anytime after 11am, no later than 1pm) will have a cost of $30 and MUST be asked for the night before to ensure we can offer a late check-out as this will depend on the check-ins for that day.
Our Beach Shuttle is for Check-in & Check-Outs Only as we try to minimize the impact of driving on the Beach. If you have mobility issues or need special assistance for a trip during your stay please ask us as we are happy to be as flexible as possible.
Restaurant Hours: 7:00am-9:00pm daily – Happy Hour is from 3:00pm-5:30pm
Included Breakfast: 7:00am-10:00am – One main course, one natural juice, and coffee or tea per person (anything extra can be charged to your room).
Included Dinner: 5:00pm-7:30pm (seating time*) (Please make a reservation at restaurant)
One main course, one natural juice per person (anything extra can be charged to your room).
Daily Yoga: Please see our schedule hanging at the front desk and entrance of the Yoga studio.
Hot Water: As one of our green initiatives, our hot water tanks for each room are heated by the A/C. If you are not planning to use your A/C, please let us know so that we can turn the breaker on for the hot water in your room. This does not apply to the Family Beach Suites or Standard Beach Rooms.
In case of emergency: There is a security guard on the property 24 hours a day. If needed outside of the Front Desk hours, you can call our Security Guard Cell phone +506 8759-0123 or you can find him at the entrance at the guard post and he can assist or contact the correct person to help.
Pool Towels: Please leave in your room on check-out day, if missing you will be charged $20 per towel.
Front Desk Whatsapp: If you need any assistance during your stay, please feel free to send a Whatsapp message to our front desk (7am – 8pm). +506 8483-8448.
Please let us know if we can do anything to make your stay more comfortable. We hope you enjoy your stay with us!
Moraya, Emma and The Ylang Ylang Family
*This time can be extended depending on hotel occupancy or time of year.